WARRANTY

WARRANTY FOR TERRANCE HILL LOUNGES
(EXCLUSIVE TO EVERYDAY LIVING) 
This warranty applies to new Terrance Hill Design’s leather & fabric furniture and is extended only to the consumer who makes the original purchase. Therefore this warranty cannot be transferred. Additionally this warranty applies under conditions of normal household uses and does not apply to defects resulting from negligence, misuse, alterations, accidents or commercial usage.

Cushion – 5 years
Cushions are warranted for five (5) years from the date of original purchase against loss of resilience. The loss of resilience should not be confused with slight softening and flattening that will occur as a result of normal use and aging.

Leather – 5 years
Leather is a normal product and as such each hide will reflect its own individuality. Some variations of shade and tone are to be expected as are nicks, scratches and wrinkles that only occur in genuine leather. Our leather is guaranteed to give satisfactory service for a period of five (5) years. This warrant does not cover damage, improper use or problems resulting from unapproved cleaning methods. Do not expose to direct sun light – leather will fade.

Fabric – 5 years
The warranty on fabric is for a manufacturing fault. This warrant does not cover damage, improper use or problems resulting from unapproved cleaning methods.

Frames and Springs – 10 years
The hardwood/wood products’ frame construction and the eight-way hand-tied tempered coil spring unit support system, webbing system and zig zag system of Terrance Hill Design’s products are warranted against breakage due to defective material or faulty workmanship.

Recliner Mechanisms - 3 years

Sofa Bed Mechanisms - 3 years

Sofa Bed Mattress - 2 years

Service Policy
Should service under this warranty be necessary, the purchaser must contact the store from which goods were purchased and produce proof of purchase (order invoice). It will be determined by our company representative whether repair or exchange will be necessary. The Warranty provided covers replacement or repair of the item, however it does not cover freight both ways and servicing cost incurred when a warranty part is changed.